Magneto Drive Dog

If your order needs to be cancelled. please contact us via email. Orders cannot be cancelled after dispatch date and time. If the product is refused upon delivery, a refund will be refused due to the cost of re-delivery back to us.

If the order is cancelled before being dispatched, a full refund is available. If the product is faulty or damaged a return may be possible but must be sent back in current condition with the original packaging. If further damage has been caused by the buyer, a refund may be unavailable. If items are missing from the order please contact us as soon as possible in order for a solution to be made.

You have the right to return any item ordered, for no reason and without penalty for a refund. This excludes special-order items. if you are returning an item under distance selling, you are responsible for the return shipping costs.

All UK mainland orders placed before 4 pm will be delivered next day*

*For deliveries we use the courier APC, meaning delivery times are only estimates.

up to 1kg	£6.60
above 1kg to 15kg	£8.49
above 15kg	£12.27

**REST OF THE WORLD:- For all shipping outside of UK, PLEASE CONTACT US FOR SHIPPING PRICE

Our shopping cart does its best to calculate the most accurate carriage cost for your order. The carriage is calculated based on the combined weight of the goods followed by the addition of product-related surcharges.

All additional charges and discounts; including eligibility for free delivery, are made automatically by our system and will be reflected in carriage total.

Please be aware that all orders are checked by our sales team to ensure you get the best shipping rate possible and they may adjust carriage costs accordingly. Should there be any significant changes to your carriage required you will be contacted directly.